Shipping policy

Shipping Policy

Effective Date: July 3, 2026

Thank you for shopping with Baerby. We are committed to delivering your order safely and on time. Please read our Shipping Policy carefully before placing an order.

Order Processing

All orders are processed within 1–2 business days after payment confirmation.
Orders are processed Monday through Saturday, excluding public holidays.
Once your order is shipped, you will receive a confirmation email or SMS with tracking details.

Shipping Time

Estimated delivery times are:

Metro Cities: 2–5 business days
Other Cities & Towns: 3–7 business days
Remote Locations: 5–10 business days

Please note that delivery times are estimates and may vary due to courier operations, weather conditions, or other unforeseen circumstances.

Shipping Charges

Free Shipping may be available on selected products or promotional offers.
Shipping charges, if applicable, will be displayed during checkout before payment.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email or SMS. You can use the tracking details to monitor your shipment.

Delivery

Please ensure that the shipping address and contact number provided during checkout are accurate. Baerby is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Delayed or Lost Shipments

While we work with reliable courier partners, occasional delays may occur due to factors beyond our control. If your order has not arrived within the expected delivery period, please contact our support team for assistance.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery with clear photos of the package and product. We will review the issue and provide an appropriate resolution.